Question 1

What is SAWAB ERP?

Accepted Answer

SAWAB ERP is an integrated business solutions platform that provides capabilities for managing operations, sales, purchasing, accounting, inventory, and reporting, with specialized solutions for different industries.

Question 2

What solutions does SAWAB offer?

Accepted Answer

SAWAB offers specialized solutions for different industries: SAWAB Travel, SAWAB Business, and SAWAB FX are live today, while SAWAB Retail and SAWAB Industry are currently in development.

Question 3

Is SAWAB only for travel agencies?

Accepted Answer

No. SAWAB is a multi-industry ERP platform. SAWAB Travel is our first specialized industry solution, while SAWAB Business provides core business management capabilities, with room for future industry expansion.

Question 4

Does SAWAB support Arabic?

Accepted Answer

Yes. SAWAB is designed to provide an Arabic-first user experience, with English support.

Question 5

What are SAWAB's pricing plans?

Accepted Answer

SAWAB offers three monthly plans in USD: SAWAB Basic at $29, SAWAB Pro at $49, and SAWAB Enterprise from $89. Enterprise pricing depends on your organization's requirements, so contact our sales team for an exact quote.

Question 6

What kind of support and onboarding do you offer?

Accepted Answer

Every plan includes onboarding and support, from standard email support and guided setup on the Basic plan, to priority support on Pro, to dedicated onboarding and support on Enterprise. Our team works with you to get your business up and running smoothly.

Question 7

Can I migrate my existing data into SAWAB?

Accepted Answer

Yes. Data migration needs vary depending on your business and current system, so we assess each case individually. Contact our team to discuss your data and the best way to bring it into SAWAB.

Question 8

Does SAWAB integrate with other systems?

Accepted Answer

Integration capabilities depend on your solution and plan. Enterprise plans support custom integrations. Contact us to discuss connecting SAWAB with the other systems your business relies on.

Question 9

When will SAWAB Retail and SAWAB Industry be available?

Accepted Answer

Both solutions are currently in development. You can register your interest on the SAWAB Retail or SAWAB Industry pages, and our team will keep you updated as they become available.

Question 10

Who can access and use SAWAB within my organization?

Accepted Answer

SAWAB includes user roles and permission controls, so you can decide which modules and data each member of your team can access based on their role in your organization.

Question 11

Is my business data kept private?

Accepted Answer

Yes. Information you share with SAWAB is used to run your business operations and is not shared with third parties without your consent. See our Privacy Policy for details, or contact us with any specific questions.

Question 12

How can I request a demo?

Accepted Answer

You can contact the SAWAB team through the demo request form or the contact channels available on our website.

Question 13

Can SAWAB be expanded to fit my organization?

Accepted Answer

Customization and expansion depend on the solution and available capabilities. Contact us to discuss your organization's requirements.

Question 14

I'm not sure which SAWAB solution fits my business — what should I do?

Accepted Answer

That's exactly what our team is here to help with. Reach out through the demo request form or our contact channels, tell us about your business, and we'll help you identify the right solution.

Frequently asked questions

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